Terms and conditions of use

Privacy Policy of “SD Electronics” Ltd.

Effective Date: [date]

This Privacy Policy aims to inform customers and partners of “SD Electronics” Ltd. (hereinafter referred to as “the Company,” “we,” or “us”) about how we collect, use, and protect personal data in relation to the sale of electrical materials.

1. Information About the Data Controller

“SD Electronics” Ltd. is the data controller in compliance with Regulation (EU) 2016/679 (General Data Protection Regulation, GDPR).

Contact Information:
    •    Address: v.Kalipetrovo str. Osogovo 56
    •    Phone: +359876216061
    •    Email: office@sdelectronics.eu

2. What Personal Data We Collect

We may collect and process the following categories of personal data:
    •    Identification data: first and last name, Personal Identification Number (if required for invoicing purposes);
    •    Contact details: address, phone number, email address;
    •    Financial information: payment details, bank account information;
    •    Purchase information: orders, invoices, product preferences.

3. Purpose of Processing Personal Data

We process your data for the following purposes:
    •    Processing orders and delivering electrical materials;
    •    Issuing invoices and other financial documents;
    •    Communicating with customers for support and service;
    •    Compliance with legal and regulatory obligations;
    •    Conducting marketing campaigns (with your consent).

4. Legal Grounds for Processing

We process personal data on the following legal grounds:
    •    Contract performance: to process your orders and deliveries;
    •    Legal obligation: for accounting and tax purposes;
    •    Consent: for marketing purposes (e.g., newsletters);
    •    Legitimate interest: to improve our services.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law (e.g., accounting documents are retained for 10 years).

6. Sharing of Personal Data

Your personal data may be shared with:
    •    Courier service providers;
    •    Banks and payment institutions;
    •    Government authorities, where required by law;
    •    Partners providing IT and software support services.

We do not sell, rent, or otherwise disclose your personal data to third parties outside the cases listed above.

7. Your Rights

You have the following rights regarding your personal data:
    •    Right of access: to request information about the data we process;
    •    Right to rectification: to request corrections to inaccurate or incomplete data;
    •    Right to erasure (“right to be forgotten”);
    •    Right to restriction of processing;
    •    Right to data portability: to receive your data in a structured format;
    •    Right to object to processing based on legitimate interest;
    •    Right to withdraw consent (where processing is based on consent).

To exercise your rights, please contact us using the provided contact information.

8. Measures to Protect Personal Data

We implement technical and organizational measures to protect your data from unauthorized access, loss, destruction, or disclosure. These measures include data encryption, access control, and regular security audits.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be published on our website [Company website], and for significant changes, we will notify you appropriately.

10. Contact for Questions and Complaints

If you have questions or concerns about how we process your personal data, you can contact us at:
    •    Phone: [Contact phone number]
    •    Email: [Contact email]

If you are not satisfied with our response, you have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP):
    •    Website: https://www.cpdp.bg
    •    Address: Sofia 1592, Prof. Tsvetan Lazarov Blvd. No. 2

“SD Electronics” Ltd. is committed to protecting your privacy and ensuring the security of your personal data.